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Thursday, November 12, 2009

Edition1: Right to information act, consumer grievance


City Blog Forum
Cityblog is forum for all matters related to governance, consumer matters which a common citizen needs to take his voice across to right channels. We aim to be periodical with analysis as well as action.
Right to Information has an important economic dimension, as it embraces not only political freedom but also the
freedom to lead a life with dignity, unfettered by domination and discrimination.
CityBlog ‘s aim is to provide authentic and analytical help regarding Right to Information in India to Officers, Lawyers, Citizens, RTI Activist, Associations, & NGO's in Pune.
FAQ: How to apply for RTI
MAHARASHTRA RIGHT TO INFORMATION RULES 2005
1. APPLICATION: The rules provide for a format for
application under RTI Act called Annexture A which is
appended at column No.9 below.
2. FEES: A. Application fee: Rs.10/- to be paid by bank’s demand draft or banker’s cheque in favour of public
authority from whom information is sought or in cash at the concerned office against receipt or by affixing court fee stamp. Applicants holding BPL certificate need not pay any application fee. Court fee stamps are available with stamp vendors or advocates. Court fee stamp is the best way of paying application fee, unless you are filing from other state.
B. Other charges: Information in A-3 or A-4 size paper….Rs.2/- per page, Large size: actual cost,
publications: actual cost. CD Rs.50/- per CD. Postal charges are extra, unless collected in person. If govt has fixed charges for documents/maps etc, then such charges are payable.
Actual Inspection: Rs.5/- each 15 minutes or part thereof with first hour free.
Other charges are payable by bank’s demand draft or banker’s cheque or money order in favour of public authority from whom information is sought or in cash at the concerned office against receipt.
3. APPEALS: Rules provide for format for first appeal
[Annexture-B]. For second appeal/complaint annexture-C is prescribed. Appellant has to affix court fee stamp of Rs.20/- for first and second appeal or complaint. Formats for
appeals/complaints are available in English at
www.sic.maharashtra.gov.in under ‘mahiticha adhikar
adhiniyam-rajya niyam/adhiniyam’ [rti rules of state] or at
http://www.maharashtra.gov.in/english/webRing/pdf/GOMGAZZPart4.pdf
4. Address of MaharashtraState Information Commission:
State Chief Information Commissioner,
13th floor, New Administrative Bldg,
Madam Cama Road, Mumbai 400021
The commission has divisional offices at following places and various districts are allotted to each divisional office. Remaining districts are handled by Commission’s Mumbai office.
Pune:
4th floor, New administrative building, opp council hall, Pune-1: [020-26111239] covering districts of Pune,
Kolhapur, Solapur, Sangli and Satara.
5. Contact details of the commission at Mumbai :
Phone: 022-22022859/22856078
email: sureshjoshi_cic@hotmail.com
Website www.sic.maharashtra.gov.in
6. Present Chief Information Commissioner:
Dr. Suresh Joshi
7. Public Information Officer & FAA of Commission:
Mr. A.M. Ludbe, Desk Officer and Mr. S.D Sahastrabudhe, First Appellate Authority Shri V.V. Poreddiwar, Secretary
8. Activists in Maharashtra:
Avinash Mokashi, Pune. Cell: 09922099999.
Maj Gen Sudhir Jattar A 102 Neel Sadan 1426 Sadashiv Peth Pune - 411030 Maharashtra 020-24475366
9. FORMAT FOR RTI APPLN:
Annexure A Affix Court fee
(see rule 3) Stamp of Rs. 10/-
Application for obtaining information
under the Right To Information Act, 2005
To,
The State Public information Officer,
(Name of the Office with Address)
(1) Full name of Applicant:
(2) Full Address with phone No.:
(3) Particulars of the information required
(i) Subject matter of Information:
(ii) The period to which the information relates:
(iii) Description of the information required:
(iv)Whether the information is required by post or in person: (the actual postal charges shall be included in additional fees)
(v) In case by post (Ordinary, Registered or Speed):
(4) Whether the applicant is below poverty line
(if yes, attach the photocopy of the proof thereof.)
Place: Date: Signature of Applicant
CONSUMER GRIEVANCE

Tata Indicom Grievances
Dear Editor
We had two Tata Indicom broad band
connections at our old office in bavdhan. We applied to shift one connection to new
premises at Pashan prior to our shift to allow us to continue one line at old premises and help us start at new premises without any loss of time. We did that without issue.
Before activation for that they had asked us to pay the prepaid monthly amount upon which connection was started. Once we
actually shifted our office, we applied for shift of second line. As per process, they asked us to activate account by paying monthly prepaid cost. When we paid them, the local engineer explained that they did not have ports to give us the second line. We asked for refund, but they said it’s not the policy. Their call center is hopeless as there is no tracking of earlier complaints. It’s a loot of money. And no one cares about
customers.
P. Shaude
Net Android Solutions, Pashan Pune.

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